Андрей Смирнов
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Too faced

INFORMATION WE COLLECT

We may collect or may have collected the following categories of information about you. In some cases, the information we collect may fall within more than one category.

Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.

Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers.

Demographic information, such as your age, sex, and gender (some of which may be protected by applicable law).

Physical characteristics, such as your hair type and color, skin type, and eye color.

Commercial information, such as the products or services you have purchased, returned or considered, and your product preferences.

Payment information, such as your method of payment and payment card information (including payment card number, expiration date, delivery address and billing address).

Biometric information, such as facial images (for example, if you use one of our make-up try on applications).

Identity verification information, such as photo identification for in-store pick-ups, loyalty member ID, and other authentication information (like passwords).

Online or network activity information, such as information regarding your interaction with our website, mobile applications, digital properties, and advertisements, information about your browsing and search history on our website or mobile applications, and log file information, which includes, but may not be limited to, your browser type, webpages you visit, and other electronic network activity.

Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your mobile device).

Audio and visual information, such as recordings of your voice when you call our customer service and images we record through CCTV in our M∙A∙C Cosmetics owned retail stores.

Professional or employment-related information, such as information from your resume, employment history, education information, and professional licenses or certifications.

Health and medical information, such as skincare concerns, diagnoses, medical reports and history.

User Content, such as your communications with us and any other content you provide (including photographs, videos, reviews, articles, survey responses, and comments).

Inferences drawn from or created based on any of the information identified above.

По данным портала ЗАЧЕСТНЫЙБИЗНЕСОБЩЕСТВО С ОГРАНИЧЕННОЙ ОТВЕТСТВЕННОСТЬЮ «ФЕЙС ТУ ФЕЙС»По данным портала ЗАЧЕСТНЫЙБИЗНЕС7730237460

О компании:
ООО «ФЕЙС ТУ ФЕЙС» ИНН 7730237460, ОГРН 1177746658781 зарегистрировано 05.07.2017 в регионе Москва по адресу: 121170, г Москва, улица Поклонная, дом 11 СТРОЕНИЕ 1, ЭТ 3 ПОМ I КОМ 3А. Статус: Действующее. Размер Уставного Капитала 10 000,00 руб.

Руководителем организации является: Генеральный Директор — Армичев Кирилл Юрьевич, ИНН . У организации 1 Учредитель. Основным направлением деятельности является «разработка компьютерного программного обеспечения». На 01.01.2020 в ООО «ФЕЙС ТУ ФЕЙС» числится 4 сотрудника.

ОГРН 
?
 
1177746658781   
присвоен: 05.07.2017
ИНН 
?
 
7730237460
КПП 
?
 
773001001
ОКПО 
?
 
16222317
ОКТМО 
?
 
45318000000

Реквизиты для договора 
?
 …Скачать

Проверить блокировку cчетов 
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Контактная информация +7 9… Посмотреть
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Отзывы об организации 
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Юридический адрес: ?
По данным портала ЗАЧЕСТНЫЙБИЗНЕС
121170, г Москва, улица Поклонная, дом 11 СТРОЕНИЕ 1, ЭТ 3 ПОМ I КОМ 3А
получен 28.08.2018
зарегистрировано по данному адресу:
По данным портала ЗАЧЕСТНЫЙБИЗНЕС

По данным портала ЗАЧЕСТНЫЙБИЗНЕС
Руководитель Юридического Лица
 ?По данным портала ЗАЧЕСТНЫЙБИЗНЕС
Генеральный Директор
По данным портала ЗАЧЕСТНЫЙБИЗНЕС

Армичев Кирилл Юрьевич

ИНН ?

По данным портала ЗАЧЕСТНЫЙБИЗНЕС

действует с По данным портала ЗАЧЕСТНЫЙБИЗНЕС
21.07.2020

Учредители ? ()
Уставный капитал: По данным портала ЗАЧЕСТНЫЙБИЗНЕС
10 000,00 руб.

100%

Армичев Кирилл Юрьевич
По данным портала ЗАЧЕСТНЫЙБИЗНЕС

10 000,00руб., 03.07.2020 , ИНН

Основной вид деятельности: ?По данным портала ЗАЧЕСТНЫЙБИЗНЕС
62.01 разработка компьютерного программного обеспечения

Дополнительные виды деятельности:

Единый Реестр Проверок (Ген. Прокуратуры РФ) ?

Реестр недобросовестных поставщиков: ?
По данным портала ЗАЧЕСТНЫЙБИЗНЕС

не числится.

Данные реестра субъектов МСП: ?

Критерий организации   По данным портала ЗАЧЕСТНЫЙБИЗНЕС
Микропредприятие

Налоговый орган ?
По данным портала ЗАЧЕСТНЫЙБИЗНЕС
Инспекция Федеральной Налоговой Службы № 30 По Г. Москве
Дата постановки на учет: По данным портала ЗАЧЕСТНЫЙБИЗНЕС
05.07.2017

Регистрация во внебюджетных фондах

Фонд Рег. номер Дата регистрации
ПФР 
?
 
087812029651
По данным портала ЗАЧЕСТНЫЙБИЗНЕС
06.07.2017
ФСС 
?
 
770405949477041
По данным портала ЗАЧЕСТНЫЙБИЗНЕС
06.07.2017

Уплаченные страховые взносы за 2018 год (По данным ФНС):

Коды статистики

ОКАТО 
?
 
45268554000
ОКОГУ 
?
 
4210014
ОКОПФ 
?
 
12300
ОКФС 
?
 
16

Финансовая отчетность ООО «ФЕЙС ТУ ФЕЙС» ?

 ?

Финансовый анализ отчетности за 2019 год
Коэффициент текущей ликвидности:

>2

Коэффициент капитализации:

Рентабельность продаж (ROS):
Подробный анализ…

В качестве Поставщика:

,

на сумму

В качестве Заказчика:

,

на сумму

По данным портала ЗАЧЕСТНЫЙБИЗНЕС

Судебные дела ООО «ФЕЙС ТУ ФЕЙС» ?

найдено по ИНН: По данным портала ЗАЧЕСТНЫЙБИЗНЕС

найдено по наименованию (возможны совпадения): По данным портала ЗАЧЕСТНЫЙБИЗНЕС

По данным портала ЗАЧЕСТНЫЙБИЗНЕС

Исполнительные производства ООО «ФЕЙС ТУ ФЕЙС»
?

найдено по наименованию и адресу (возможны совпадения): По данным портала ЗАЧЕСТНЫЙБИЗНЕС

По данным портала ЗАЧЕСТНЫЙБИЗНЕС

Лента изменений ООО «ФЕЙС ТУ ФЕЙС»
?

Не является участником проекта ЗАЧЕСТНЫЙБИЗНЕС ?

INFORMATION WE SHARE

We may share or may have shared your personal information with:

  • Our corporate brands and affiliates. For a list of our corporate brands see https://www.elcompanies.com/en/our-brands and for a list of our corporate affiliates see https://www.elcompanies.com/en/news-and-media/contact-us.
  • Service providers. We may transfer personal information to service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and that provide website and application functionality, hosting, analytics, advertising and marketing services.
  • Parties to a corporate transaction. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).
  • Advertising Companies. We work with third party advertising companies (such as advertising networks) to serve advertisements on our behalf. For additional information, see the Cookies, Targeted Advertising & Analytics section.
  • Other third parties. In addition, we may disclose personal information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity, (iv) when disclosure of your personal information is otherwise required or permitted by law, or (v) with your consent.

LIST OF DATA CONTROLLERS

COUNTRY TOO FACED DATA CONTROLLERS
Canada

Online Purchases:

Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614

Marketing and all other processing:
Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614 and Estee Lauder Cosmetics Ltd., with company number 049298-1 and with its registered address at 161 Commander Blvd., Agincourt, ON M1S 3K9, Canada.

United Kingdom and Ireland Online Purchases:
Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614

Marketing and all other processing:
Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614, Too Faced Cosmetics UK Limited, with company number 06995501 and with its registered address at 843 Finchley Road, London NW11 8NA United Kingdom, and Estee Lauder Cosmetics Limited, with company number 00659213 and with its registered office address at
One Fitzroy, 6 Mortimer Street, London, W1T 3JJ, United Kingdom;

United States Online Purchases:  Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614

Marketing and all other processing:
Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614

Mexico Online Purchases:
Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614Marketing and all other processing:
Too Faced Cosmetics, LLC with company number 5069893 and with its registered address at 17361 Armstrong Avenue, Irvine, CA 92614

Estee Lauder Cosmeticos S.A. de C.V. with company number ELC 691230 B65 and with its registered address at 3 Floor, Prado Sur No. 230, Col. Lomas de Chapúltepec 11000, Mexico

INTERNATIONAL TRANSFERS

We may transfer the personal information we collect about you to our affiliates and third party service providers in countries other than the country in which the information was originally collected (including the United States), where necessary to fulfill the purposes described in this Privacy Policy and your personal information may be processed and stored outside of your country of residence. Those countries may not provide the same level of data protection as your country of residence. When we transfer your personal information to other countries, we will protect that information in the manner described in this Privacy Policy. We have also implemented appropriate safeguards to ensure such a level of data protection when transferring your personal information, including the conclusion of data transfer agreements incorporating the European Commission’s Standard Contractual Clauses, or using U.S. service providers certified to the EU-U.S. Privacy Shield as set forth by the U.S. Department of Commerce and the European Commission regarding the collection, use and retention of personal information transferred from the European Economic Area to the United States, or other applicable data transfer mechanisms. You may obtain a copy of these data transfer mechanisms by contacting us as indicated below.

COOKIES, TARGETED ADVERTISING & ANALYTICS

Cookies

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We use different types of cookies on our website, including performance cookies, functional cookies and targeting cookies. For details on these types of cookies and information on how to opt-out, click here: Cookie Settings.

Please note that your opt-out only applies to the browser you use to submit your opt-out, so if you use multiple browsers or devices, you must opt-out on each browser, on each device. Your opt-out is enabled using cookies so once you opt-out, if you delete your browser’s saved cookies on a device, you will need to opt-out again on that browser on that device.

Targeted Advertising

We work with third party advertising companies (such as advertising networks) to serve advertisements for us. These advertising companies may use cookies and other technologies to collect device identifiers, online or network activity information, commercial information, or inferences, such as information about the websites you visit over time and the advertisements you click on, in order to deliver advertisements that are targeted to you. You can opt-out of this form of targeted advertising from the companies we work with by changing your Cookie Settings.Please note that even if you opt-out of this form of targeted advertising, you may still see ads from us, but the ads will not be targeted based on behavioral information about you. To learn more about this type of advertising in general, visit the Digital Advertising Alliance at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices or the Digital Advertising Alliance of Canada (“DAAC”) at http://youradchoices.ca/choices.

Do Not Track and Advertising Across Different Websites

We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms. Third parties that have content or services on our website such as a social feature, an analytics service, or an advertising network partner, may obtain information about your browsing or usage habits. These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.com.

Analytics Services

We may use analytics services, such as Google Analytics, on our website, our social media pages, or our mobile applications to help us evaluate and analyze how visitors use these platforms. For specific details on how Google collects and uses information on our website, social media pages, or mobile applications, please visit: How Google Uses Data.

HOW WE USE INFORMATION

We may use or may have used the information we have about you:

  • To provide products and services to you, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account, assisting with product selection and replenishment, and managing current or past purchases.
  • To communicate with you, including to respond to your inquiries or complaints, and to help you place an order.
  • To administer your participation in special events, contests, sweepstakes, surveys, and promotions.
  • For marketing and advertising, such as to send you marketing and advertising materials via postal mail, text message or email, and to show you advertisements for products and/or services tailored to your interests on social media and other websites.
  • For analytics purposes, such as to understand how you use our website and mobile applications, understand your preferred method of purchasing with us; determine what browser and devices you use to visit our website or mobile applications; and to evaluate and improve our products, services, advertisements, website and mobile applications.
  • To operate and improve our business, including to respond to employment applications, provide quality assurance, conduct research and development to develop new products and services, and perform accounting, auditing and other internal business functions.
  • For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our website or mobile applications, and to comply with applicable legal requirements, relevant industry standards and our policies.

We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.

Some of the purposes for which we use your personal information may not be necessary to maintain our relationship with you, such as for marketing and advertising purposes. If you do not want us to use your personal information for these purposes you may opt-out of such uses by following the instruction in the section or by submitting a request through the Privacy Request Portal.

YOUR RIGHTS AND CHOICES

Your Privacy Rights

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. Subject to applicable law, you may also have the right to request the restriction of the processing of your personal information or to object to that processing on grounds relating to your particular situation, the right to withdraw your consent and to receive, in a structured, commonly used and machine-readable format, the personal information that you have provided to us where technically feasible. You may also lodge a complaint with your supervisory authority.

These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections. You may exercise your privacy rights through our Privacy Request Portal.

Postal Mail Opt-Out

You can opt-out of receiving marketing communications by postal mail by following the instructions that may be included in a particular promotion. You also can request that we refrain from sending you promotional postal mail by contacting us through our Privacy Request Portal.

Text Message Opt-Out

You can opt-out of receiving text messages from us by replying STOP to the text message you receive from us or making a request through our Privacy Request Portal. Please note that this will only opt you out of the specific text messaging program associated with that number.

Push Notifications Opt-Out

When you download one of our mobile applications or when you visit our website, we may provide you with the option to receive push notifications. You may opt-out of receiving push notifications by adjusting the settings on your mobile device or browser.

Geolocation Information Opt-Out

When you use one of our mobile applications, we may ask you to share your location. You may choose not to share your geolocation details by adjusting your mobile device’s location services settings.

Шаги/ алгоритм продаж face to face

Иногда используют название лестница продаж:

  1. Установление контакта
  2. Выявление потребностей
  3. Презентация
  4. Работа с возражениями
  5. Завершение

Установление контакта

Составляющие:

  • Добрый день/ вечер/ день
  • Внешний вид
  • Соблюдение дистанции, зоны комфорта
  • Поза: Открытая поза. Отзеркаливание — легкое копирование позы собеседника
  • Позитивный настрой, искренность
  • Соответствующая жестикуляция (умеренность, плавность, жесты “указания” больше/ меньше и т. д.)
  • Голос и интонация (четкость речи, повышение интонации к концу предложения и т. д.)
  • Обращение по имени

Психологически человек воспринимает только 7% смысла слов. 38% для человека имеет значение голос (чёткость, интонация и т. д.). 55% — это жесты, поведение, невербалика.

Главная цель этапа — установить доверие с собеседником, “растопить лёд”.

Выявление потребностей

Когда нас ждёт успех? Когда продукт “снимет головную боль” потребителя. Проблема решена — у нас есть шанс на успех.

Как узнать “головную боль”, решение которой даст успех? Выявить потребности и эти самые проблемы с помощью вопросов. То есть человека нужно спросить.

Но не все бывает просто:

  • Потребитель не хочет отвечать на вопросы или делает это крайне неохотно. Причина — некачественно установленный контакт.
  • Мы говорим больше собеседника. Это не правильно. Покупатель должен говорить больше, в т. ч. отвечая на нам.

Какие нужно задавать вопросы? Это зависит от ниши, которую мы представляем. Наш продукт решает определенный спектр задач и от этого мы и “пляшем”. Спрашиваем о тех сферах, в которой можем быть полезными.

В первую очередь это открытые вопросы.

Например, о мотивах выбора, уточнение:

Какие у вас критерии выбора?

На что будете обращать внимание в первую очередь принимая решение?

Для каких целей….?

Какого объема/ цвета/ размера…?

Какой тип/ как часто/ какая комплектация/ производитель….?

Почему именно…?

О проблемах и неудовлетворенности:

С какими сложностями вы сталкиваетесь?

Что произойдет если…?

Цена — ценность

Любой продукт обладает двумя основными свойствами — цена и ценность. Условно это соотношение можно представить в виде весов. Если ценность нашего предложения выше цены — сделка наша. Выше цена — либо мы теряем продажу или приходится снижать цену товара.

Как повысить ценность? С помощью качественного выявления потребностей. Что человека волнует, что ему нужно, что повысит его качество жизни и т. д.

Презентация

Работаем по двум направлениям:

Техника СВ

Свойство (С) — даёт информацию, говорит

Выгода (В) — продаёт

То есть рассказываем про параметры. А после, обязательно, рассказываем выгоду этого свойства:

У этого товара есть (называем характеристики). Это позволит вам (называем пользу от свойства с привязкой к выявленным ранее потребностям)

Техника “проблема — это мотиватор”

Если у клиента есть проблема и наше предложение решает её, мы заключим сделку. Если у тебя есть дискомфорт, то приобретая товар ты избавишься от этого дискомфорта.

И чем сильнее дискомфорт от потребности, тем быстрее будет принято решение о покупки. Как его усилить? С помощью вопросов о проблемах:

С какими сложностями вы сталкиваетесь? Насколько важно решить эти сложности, что произойдёт если не решить их? Насколько комфортно вы себя будете чувствовать если…?

Работа с возражениями

Эта тема обширна и этому посвящено множество отдельных статей. Приведем лишь несколько примеров.

— У нас есть поставщик/ мы работаем с другими

Это здорово. Хорошие отношения не означают что нужно упускать возможность сравнивать условия других поставщиков. Вдруг что-то упускаете?

Хорошие отношения с поставщиками это здорово. Вдруг ваши поставщики расслабились и их условия уступают нашим? Я вам продемонстрирую наши возможности, что произойдет ужасного? Вы сможете сравнить, это в любом случае полезно.

— Чем вы лучше других? Чем ваше предложение лучше?

У каждого свои приоритеты

Что важно для вас? Какие критерии у вас?

Завершение

Обязательным условием взаимодействия — закрытие сделки. Причём независимо — было возражение или нет. Любая презентация, в том числе аргументация возражений, должны завершаться.

Самый простой способ — прямой вопрос. Например:

Скажите, вас это устраивает? Оформляем?

Давайте рассчитаем для вас?

Давайте подберем?

HOW WE COLLECT INFORMATION

We may collect or may have collected personal information about you from various sources. The categories of sources from which we may collect personal information are:

Directly from you, such as when you make a purchase on our website, contact us with a question or complaint, use one of our mobile applications, create an account on our website, respond to a survey, participate in a contest or other promotion, sign-up to attend an event, apply for employment, or sign-up to receive marketing communications.

From your friends or family members, such as when your friend or family member sends you a gift or makes a referral.

Cookies and automatic collection methods. When you visit our website or use one of our mobile applications, and when you open or click on emails we send you, we (and third parties we work with) may automatically collect information from your browser or device using technologies such as cookies, web beacons, pixel tags, and similar technologies. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Web beacons or pixel tags are small images which are embedded into our website or emails that provide us with information about your browser or device, or whether you open or click on the emails we send you. These technologies enable us, or the third parties who place such technologies, to collect information such as device identifiers and online or other network activity information.

Through offline technologies, such as call recording technology when you speak to customer service.

From our business partners and service providers, such as demographic companies, analytics providers, advertising companies and networks, third-party retailers, and other third parties that we choose to collaborate or work with.

From social media platforms and networks, such as Facebook, Twitter, Pinterest, and Instagram. For example, we may obtain your information from a social media platform or network if you interact with us on social media or choose to log-in to our website using your social media credentials.

From other Estee Lauder Companies brands or that you have interacted with

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Материал подготовил
Максим Иванов
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129
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